Information for New Patients

Your First Visit

Cancellation Policy

  • Please give 24 hours notice for cancellations
  • Call us at (773) 661-2990
  • Late cancellations and missed appointments are subject to a $50 fee
  • This fee is not covered by insurance

Insurance and Billing

In-Network Benefits

Blue Cross Blue Shield
BlueCross BlueShield

Out-of-Network Benefits

Aetna    Cigna
United Healthcare     Humana

For patients out-of-network, services are billed at Self-Pay rates. Symmetry can provide you with a receipt that you may submit to your out-of-network insurance company for reimbursement, if available.

Medicare

Medicare is currently not accepted

Upon request, Symmetry Physical Therapy can call to verify your insurance benefits for out-patient physical therapy. If you have any further questions regarding your physical therapy benefits, please contact your insurance company through the member services department.

 

Self-Pay

Rates are based on Chicago Medicare rates and cannot be further discounted. The most common charges are listed below and are subject to change.

Evaluation: $85
Manual therapy: $35/15 minutes
Therapeutic exercise: $35/15 minutes

 

Billing Statements

You will be mailed a statement for any portion that is your financial responsibility.
If you have any questions regarding billing, please contact us.

 

Payment

Estimated deductible payment and co-pay are due at the time of service. Symmetry Physical Therapy accepts cash, checks, or credit cards.

 

Policies

All patients are required to read and agree to the following policies: